Privacy Policy

Introduction

Welcome to https://steel-supplies-albury-wodonga.thebestlocalpro.com (referred to as “Steel Supplies Albury-Wodonga,” “we,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of your data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Steel Supplies Albury-Wodonga’s online presence, including but not limited to:

Our official website at https://steel-supplies-albury-wodonga.thebestlocalpro.com.
Any mobile applications or software we offer.
Online services and tools provided by our company.
Products purchased or accessed through our platform.

Please note that this policy does not extend to external websites, applications, or services linked from our platform. These third-party entities have their own privacy policies, and you are advised to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

Using our applications and services as an authorized user.
Visiting or navigating our website(s) linked to this statement.
Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile settings.
Payment Information: Data needed for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
Financial Information: Records of financial transactions, bank account details, and investment portfolios (if applicable).
Purchase Information: Details about products or services you’ve purchased, including order history and transaction receipts.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data collected through our apps.
Location Data: Your geographical location information provided when using our services (e.g., GPS coordinates).
Feedback: Comments, reviews, and responses you share with us regarding our products or services.
Social Media Information: If you choose to log in or interact with our content on social media platforms, we may collect data from those accounts.
Product Information: Details about the products you show interest in, add to your cart, or purchase, including product specifications and customization options.

We obtain this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies

We use cookies (small text files) for various purposes to enhance your online experience:

Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps, ensuring secure login and navigation.
Preference Cookies: They remember user preferences and settings to personalize content and functionality.
Analytics Cookies: Used to gather analytics data about user behavior on our platform, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Processing transactions and providing related services.
Maintaining user accounts and ensuring account security.
Analyzing website performance and user behavior.
Complying with legal obligations and resolving disputes.

Once the retention period expires or when data is no longer needed for these purposes, we delete or anonymize the information to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

Employing encryption for secure data transmission and storage.
Engaging reputable third-party processing partners who adhere to strict data protection standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the “Contact Information” section below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your information is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our use of your data while we verify or dispute its accuracy.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory practices based on certain characteristics.
Filing Appeals/Complaints: Have your concerns addressed and seek remedies if you believe your privacy rights have been violated.

To exercise these rights, please reach out to our Privacy Team using the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage you to review this page periodically for the latest version.

Contact Information

For all privacy-related inquiries, including data requests, unsubscribe requests, or feedback:

Email: [email protected]

Mailing Address: [Provide the company’s physical address]

We aim to respond promptly to your queries and provide transparent updates regarding our privacy practices.